DELIVERY

Delivery & Shipping Policy

We ship worldwide and cater for a range of customer requirements including next day delivery, consolidations, delivery to customer schedules and collections. In conjunction with our logistics partners, we are able to offer cost effective and timely solutions to cover all your delivery needs.

Website Orders – UK next day Delivery*

All of our website orders are delivered on a next day courier service. Please note that orders placed before 12:00 pm on weekdays are guaranteed for same day despatch.

Orders under £50 – £6.50
Orders £50 and over are delivered free of charge
Next working day, before midday are charged at £17.50

*excluding Northern Ireland and Republic of Ireland

On Account Orders

All ex-stock products can be delivered within 48 hours. For a quotation for domestic and international deliveries on account, please call or contact us:

Tel: 0044 1793 840 840
Fax: 0044 1793 840740
Contact Us

RETURNS

You have up to 7 calendar days to return an item from the date you received it or up to 14 calendar days to return any faulty items.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.

If you have any questions on how to return your item to us, contact us.

REFUNDS

Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs
are non-­refundable. If you receive a refund, the cost of return shipping will be deducted from your
refund.

On Account Orders – Delivery & Shipping Policy

Tel: 01793 840 840
International tel: +44 (0)1793 840 840
Fax: +44 (0)1793 840740

All ex-stock products can be delivered within 48 hours.

Zone 1 – Mainland UK

Orders over £250.00
Ship free of charge

Orders under £250.00
Next day service £11.00

Zone 2 – Mainland Europe, Eire, UK offshore islands

Orders over €1000.00
Ship free of Charge on a 2-3 day service

Orders under €1000.00
Apply to the sales office for quotation.

Zone 3 – Rest of the World

Apply to the sales office for shipping costs quotations.

Apply to the sales office for Uk and international shipping costs quotations.